Frequently asked questions
what is the price for an initial consultation, and then how much are the sessions?
Initial new client no-cost consultations are 45-60 minutes in length.
Regular sessions are 45 minutes in length and are $45.
are session payments refundable or transferrable?
Sessions are non-refundable and non-transferable, but you can reschedule any purchased session if the cancellation policy is met.
if i need to cancel a session, how far in advance must I do that?
All cancellations and rescheduling requests must be made not less than twelve (12) hours in advance of the scheduled session, and 24-hour notice is greatly appreciated in non-emergent situations; otherwise the session is considered forfeited.
Notice of cancellation/need to reschedule can be made by text message or email to Bonnie via the contact information provided at time of sign-up.
can I reschedule sessions?
If the cancellation/rescheduling policy is met, sessions can be rescheduled for any open session block during the eligibility period for your purchase:
Regularly-scheduled clients (those who reserve the same days/times every week to create a set exercise regimen) pay monthly, and cancelled sessions can be rescheduled for any open session block within 30 business days of the cancelled session.
Flexible scheduling session packages (schedule week to week, as times are available and as your schedule allows) are good for 6 months from the date of purchase, and cancelled sessions can be rescheduled for any open block within that 6-month period.