Frequently asked questions

what is the price for an initial consultation, and then how much are the sessions?

Initial new client no-cost consultations are 45-60 minutes in length.

Regular sessions are 45 minutes in length and are $45.

are session payments refundable or transferrable?

Sessions are non-refundable and non-transferable, but you can reschedule any purchased session if the cancellation policy is met.

if i need to cancel a session, how far in advance must I do that?

All cancellations and rescheduling requests must be made not less than twelve (12) hours in advance of the scheduled session, and 24-hour notice is greatly appreciated in non-emergent situations; otherwise the session is considered forfeited.

Notice of cancellation/need to reschedule can be made by text message or email to Bonnie via the contact information provided at time of sign-up.

can I reschedule sessions?

If the cancellation/rescheduling policy is met, sessions can be rescheduled for any open session block during the eligibility period for your purchase:

  • Regularly-scheduled clients (those who reserve the same days/times every week to create a set exercise regimen) pay monthly, and cancelled sessions can be rescheduled for any open session block within 30 business days of the cancelled session.

  • Flexible scheduling session packages (schedule week to week, as times are available and as your schedule allows) are good for 6 months from the date of purchase, and cancelled sessions can be rescheduled for any open block within that 6-month period.